Privacy Policy

Last Updated: November 13, 2025

1. Introduction

This Privacy Policy describes how Uninterrupted sp. z o.o. ("we," "us," or "our") collects, uses, and shares information when you use our website deploymedusa.com (the "Website") and related services (collectively, the "Services").

Company Information:

  • Company Name: Uninterrupted sp. z o.o.
  • Address: Duńska 73, 71-795 Szczecin, Poland
  • Contact Email: privacy@u11d.com

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Important Note: When you access our open source content (deployment guides, code repositories, Terraform modules), you may do so without providing any personal information. However, if you interact with our Services (contact forms, professional services), we collect information as described below.

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, company name, and phone number when you contact us or request information
  • Service Inquiries: Information you provide when requesting quotes, consultations, or technical support
  • Communication Data: Content of messages you send to us through contact forms, email, or other communication channels

2.2 Information Collected Automatically

When you access our Website, we automatically collect certain information:

  • Usage Data: Pages visited, time spent, links clicked, and other usage statistics
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience (see Section 4)

2.3 Information from Third Parties

We may receive information from third-party services integrated into our Website, such as:

  • Analytics providers (e.g., Google Analytics)
  • Content delivery networks
  • Social media platforms (if you interact with our social media content)
  • Code hosting platforms (e.g., GitHub, GitLab): If you contribute to our open source repositories, we may collect your username, profile information, and contribution history as publicly available on those platforms. This information is used solely for attribution and collaboration purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

  • Providing, maintaining, and improving our Services
  • Responding to your inquiries and support requests
  • Processing service requests and providing quotations
  • Delivering technical documentation and deployment guides

3.2 Communication

  • Sending you technical updates, security alerts, and support messages
  • Providing information about our services, including new features and offerings
  • Responding to your comments, questions, and requests

3.3 Business Operations

  • Analyzing usage patterns to improve our Website and Services
  • Detecting, preventing, and addressing technical issues and security threats
  • Conducting research and development for new services
  • Complying with legal obligations and enforcing our terms
  • Managing open source contributions: Tracking contributions, attributing code, and managing collaboration on public repositories

3.4 Open Source Community

  • Public Attribution: If you contribute to our open source projects, your username and contributions will be publicly visible
  • Issue Tracking: Managing bug reports, feature requests, and discussions in public repositories
  • Community Engagement: Facilitating collaboration within the open source community

3.5 Marketing (with your consent)

  • Sending promotional communications about our services
  • Providing personalized content and recommendations

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the Website to function properly
  • Analytics Cookies: Help us understand how visitors use our Website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your activity for marketing purposes (only with your consent)

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only certain cookies
  • Delete cookies after your browsing session

Note: Disabling certain cookies may affect the functionality of our Website.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Cloud hosting providers (AWS, Google Cloud Platform, Oracle Cloud etc.)
  • Analytics services (Google Analytics)
  • Email communication platforms
  • Customer relationship management systems
  • Code hosting platforms (GitHub, GitLab): For managing open source repositories and contributions

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Note on Public Repositories: Information you provide when contributing to our public repositories (username, code, comments, issues) is publicly accessible according to the policies of the hosting platform and open source licenses.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose information when we believe it is necessary to:

  • Comply with applicable laws and regulations
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our Terms of Service

5.5 Publicly Available Information

Open Source Contributions: When you contribute to our open source projects hosted on platforms like GitHub or GitLab:

  • Your username, profile, and contributions are publicly visible
  • This information is governed by the hosting platform's terms and the open source license
  • Your contributions become part of the public repository history
  • We cannot delete or modify this information without potentially breaking the repository history

If you wish to contribute anonymously, consider using a pseudonymous account on the code hosting platform.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6.1 Security Measures

  • Encryption of data in transit using SSL/TLS
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Factors we consider in determining retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to retain data
  • Legitimate business purposes
  • Defense of legal claims

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

8.1 Access and Portability

  • Request access to the personal information we hold about you
  • Request a copy of your data in a portable format

8.2 Correction and Deletion

  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)

Important Limitation for Open Source Contributions:

  • We cannot delete contributions you've made to public repositories without potentially breaking the repository history and open source license compliance
  • Your GitHub/GitLab username and contribution history will remain publicly visible on those platforms
  • If you want to remove your identity from contributions, contact us to discuss options, but complete removal may not be possible

8.3 Restriction and Objection

  • Restrict or object to certain processing of your information
  • Withdraw consent where processing is based on consent

8.4 Marketing Communications

  • Opt out of marketing emails at any time

To exercise these rights, please contact us at privacy@u11d.com.

9. International Data Transfers

If you are located outside of Poland, please note that we may transfer your information to Poland and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

We take appropriate measures to ensure that your information receives adequate protection in accordance with applicable data protection laws.

10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

11.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract: Processing is necessary to perform a contract with you
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Consent: You have given explicit consent for specific processing activities
  • Legal Obligation: Processing is necessary to comply with legal requirements

11.2 Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: privacy@u11d.com

11.3 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

12.1 Your Rights

  • Know what personal information we collect and how we use it
  • Access your personal information
  • Delete your personal information (subject to exceptions)
  • Opt out of the "sale" of personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

12.2 Exercising Your Rights

To exercise these rights, contact us at privacy@u11d.com or use our contact form. We will verify your identity before processing your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by:

  • Posting the updated policy on our Website
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Third-Party Links and Platforms

Our Website may contain links to third-party websites and services. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.

Code Hosting Platforms: When you interact with our repositories on platforms like GitHub, GitLab, or similar services, your activity is also governed by those platforms' privacy policies and terms of service:

Your contributions to public repositories are publicly accessible and subject to the open source license of each project.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For specific inquiries:

  • GDPR-related inquiries: Please reference "GDPR Request" in your subject line
  • CCPA-related inquiries: Please reference "CCPA Request" in your subject line

Effective Date: November 13, 2025

This Privacy Policy is provided in English. If translated into other languages and there is a discrepancy, the English version shall prevail.